Conditions and Terms of Sale:
Customers:
Morningstar Nurseries is a wholesale ornamental plant nursery that services landscape professionals, not a garden center that sells to the public.
We will not sell plants at wholesale nor retail to the general public.
We sell wholesale only to professional landscapers, contractors, landscape architects, designers, flower farms, garden centers, institutions, municipalities, golf courses, and any plant based business.
Wholesale customers are welcome to bring their clients with them to the nursery and select plants with them. We ask that our customers not send their clients to the nursery without being present with them. The nursery is not setup as a retail setting; uneven muddy ground and large equipment moving large plants and trees around poses a safety risk and liability. With our wholesale customers present we are happy to assist our customer’s clients and answer any questions they may have.
In order to protect all our customers we will not discuss pricing nor sell plants directly to our customer’s clients.
Morningstar Nurseries is a wholesale ornamental plant nursery that services landscape professionals, not a garden center that sells to the public.
We will not sell plants at wholesale nor retail to the general public.
We sell wholesale only to professional landscapers, contractors, landscape architects, designers, flower farms, garden centers, institutions, municipalities, golf courses, and any plant based business.
Wholesale customers are welcome to bring their clients with them to the nursery and select plants with them. We ask that our customers not send their clients to the nursery without being present with them. The nursery is not setup as a retail setting; uneven muddy ground and large equipment moving large plants and trees around poses a safety risk and liability. With our wholesale customers present we are happy to assist our customer’s clients and answer any questions they may have.
In order to protect all our customers we will not discuss pricing nor sell plants directly to our customer’s clients.
Guarantee and Condition of Sales
- We guarantee that all our plants leave the nursery in good condition and are true to variety, type, and size at the time of pickup or delivery. The customer agrees to these terms at acceptance of delivery of plant material. Any claims of damages or issues must be made within 24 hours of acceptance. Plants refused at delivery must be returned to the nursery with the returning covered delivery vehicle.
- We shall not be liable for any claims greater than the purchase price and any claim will consist of a credit refund or replacement at our option.
- In order to keep prices down we offer no additional guarantee on plants after they leave the nursery. Due to the perishable nature of our product and level of care required outside of our control we do not warranty future growth or performance of our plants.
- Landscapers who warranty our plants to their clients are solely responsible for said warranty in its entirety. We do not honor any warranties that our customers guarantee to their clients in any circumstance.
- ALL SALES ARE FINAL and as we do not oversee care after it leaves our nursery yard, no returns of excess material will be accepted.
- All new customers are C.O.D. Terms of 30 days are available upon approval by Morningstar Nurseries. Nonpayment after 30 days of invoice date are subject to finance charges.
- Sales tax will be collected on all orders unless a current resale certificate or valid tax exempt certificate is on file.
- Customers may tag plant material in advance of pickup but tags may not be honored in excess of 30 days from tagging date. Only items confirmed on open Sales Orders can be held as tagged.
- Plants on Quotes are not held for pickup. Quotes need to be confirmed on Sales Orders for plants to be held for pickup for an order. Items quoted are not always currently on site and may need notice to be brought in to fill an order.
- Custom orders cannot be canceled once trees are dug or orders are shipped from vendors. With advanced notice we will do our best to cancel orders if able to do so. Payment is expected on orders that cannot be canceled.
Loading and transport:
We are happy to assist with loading of material for our customers who pick up their orders. Please call ahead if you are unsure what size vehicle will be required for your order. Under-sized vehicles increase the potential risk of damaged material arriving at your job-site. We are not responsible for damages incurred during transport of orders that are picked up. Customers are responsible for supervising and securing the load of their vehicle. We recommend that trucks or trailers be empty of all other supplies for loading plant material. Trucks and trailers loaded with mulch, other bulk materials, or equipment impede safe loading that poses risk to employees and plants that we are not responsible for. Nursery employees are not allowed in trucks preloaded with bulk materials for loading nursery stock. We retain the right to refuse to load any vehicle at our discretion.
Supplies for transport must be provided by our customers. We strongly recommend that all plants leaving the nursery be covered and secured. Preferred tarpaulins are made from mesh materials that allow excess heat to escape and do not flail around in the wind damaging tender plants below. Blue or green plastic tarps will scald and burn tender plants underneath them on sunny days. Tarpaulins, straps, ropes, and chains must be provided by the customer. We will not entertain any claims for damages or product returns of plant material that leaves or returns to our nursery in an uncovered open truck or scalded by a plastic tarpaulin.
We are happy to assist with loading of material for our customers who pick up their orders. Please call ahead if you are unsure what size vehicle will be required for your order. Under-sized vehicles increase the potential risk of damaged material arriving at your job-site. We are not responsible for damages incurred during transport of orders that are picked up. Customers are responsible for supervising and securing the load of their vehicle. We recommend that trucks or trailers be empty of all other supplies for loading plant material. Trucks and trailers loaded with mulch, other bulk materials, or equipment impede safe loading that poses risk to employees and plants that we are not responsible for. Nursery employees are not allowed in trucks preloaded with bulk materials for loading nursery stock. We retain the right to refuse to load any vehicle at our discretion.
Supplies for transport must be provided by our customers. We strongly recommend that all plants leaving the nursery be covered and secured. Preferred tarpaulins are made from mesh materials that allow excess heat to escape and do not flail around in the wind damaging tender plants below. Blue or green plastic tarps will scald and burn tender plants underneath them on sunny days. Tarpaulins, straps, ropes, and chains must be provided by the customer. We will not entertain any claims for damages or product returns of plant material that leaves or returns to our nursery in an uncovered open truck or scalded by a plastic tarpaulin.
